All Systems Operational
SureTel - Web Portal Operational
SureTel - SIP ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 8, 2024

No incidents reported today.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

Nov 5, 2024

No incidents reported.

Nov 4, 2024

No incidents reported.

Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024

No incidents reported.

Oct 30, 2024

No incidents reported.

Oct 29, 2024
Resolved - Incident has been resolved. We've identified the source of the issue this morning and implemented changes to fully remediate it.
Oct 29, 11:43 PDT
Monitoring - We have restored services and users should be able to operate as normal again. We will continue to monitor the system further.
Oct 29, 08:55 PDT
Update - Our teams are still diligently working on fixing the core services to restore them as quickly as we can.
Oct 29, 08:31 PDT
Update - We are continuing to work on a fix for this issue.
Oct 29, 07:11 PDT
Update - Our teams are still working hard at resolving the core services that were affected. We will provide another update within the hour.
Oct 29, 06:16 PDT
Identified - Several key services were affected by routine maintenance last night. We are working in restoring these services now.
Oct 29, 05:29 PDT
Investigating - We are currently investigating the issue with the phone services being down and the web portal unreachable.
Oct 29, 05:16 PDT
Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024
Resolved - There was a short interruption in call services this morning due to a backend service that had irregular demand on it. After restarting it, services are operational again.

We have identified the cause and will be applying configuration adjustments to mitigate the issue in the future.

Oct 25, 05:30 PDT