Resolved -
Incident has been resolved. We've identified the source of the issue this morning and implemented changes to fully remediate it.
Oct 29, 11:43 PDT
Monitoring -
We have restored services and users should be able to operate as normal again. We will continue to monitor the system further.
Oct 29, 08:55 PDT
Update -
Our teams are still diligently working on fixing the core services to restore them as quickly as we can.
Oct 29, 08:31 PDT
Update -
We are continuing to work on a fix for this issue.
Oct 29, 07:11 PDT
Update -
Our teams are still working hard at resolving the core services that were affected. We will provide another update within the hour.
Oct 29, 06:16 PDT
Identified -
Several key services were affected by routine maintenance last night. We are working in restoring these services now.
Oct 29, 05:29 PDT
Investigating -
We are currently investigating the issue with the phone services being down and the web portal unreachable.
Oct 29, 05:16 PDT