Inbound Call Delays

Incident Report for SureTel

Resolved

So far we haven't seen any more delays in calls connecting. We are going to close this out this issue as resolved.

Posted Apr 15, 2021 - 11:26 PDT

Update

So far we haven't seen any more delays in calls connecting. We are going to close this out this issue as resolved.

Posted Apr 15, 2021 - 11:26 PDT

Monitoring

We believe we have isolated the issue and calls are now routing properly. We will continue to monitor for the time being.

Posted Apr 15, 2021 - 07:40 PDT

Investigating

We have received reports of delays with inbound call connecting. We are currently investigating the issue with our carriers.

Posted Apr 15, 2021 - 06:19 PDT

This incident affected: SureTel - SIP.