Device Registration services down.

Incident Report for SureTel

Resolved

We have upgraded the SIP servicing module to provide more reliability with connections.

Posted Aug 10, 2023 - 06:58 PDT

Monitoring

We have restarted the services and are investigating the cause of the issue.

Posted Aug 09, 2023 - 08:29 PDT

Identified

We have identified an issue with the all devices being de-registered. We are working resolving the issue.

Posted Aug 09, 2023 - 08:25 PDT

This incident affected: SureTel - SIP.